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Privacy Policy

Effective Date: [2025-1-25]
Last Updated: [2026-12-25]

Welcome to Macy-Pan. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website https://www.macy-pan.us (the “Site”), use our services, or communicate with us. We are committed to protecting your privacy and helping you understand your privacy choices.

1. Who We Are

We are Macy-Pan, the operator of the Site. When we say “we”, “us”, or “our”, we refer to Macy-Pan and its affiliates responsible for the services offered on this Site.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Personal Data You Provide

You may voluntarily provide:

  • Contact information (e.g., name, email address, phone number)
  • Account details (if you register or create a profile)
  • Messages or requests you submit to us

2.2 Automatically Collected Data

When you visit the Site, we may automatically collect:

  • IP address and browser information
  • Cookies and similar tracking technologies
  • Interaction data (pages visited, links clicked, etc.)

This information helps us operate and improve our Site, personalize your experience, and analyze Site usage.

3. How We Use Your Information

We may use the personal information we collect to:

  • Provide, operate, and improve our Site and services
  • Respond to your inquiries and fulfill your requests
  • Send you updates, newsletters, promotions (with consent where required)
  • Personalize content and marketing
  • Conduct analytics and research

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, provide personalized content, and understand how the Site is used. Cookies may be stored on your browser or device. You can manage or disable cookies via your browser settings, but this may affect certain functionality of the Site.

5. Third-Party Sharing and Disclosure

We may share your personal information with third-party service providers that help us operate our business—for example:

  • Analytics and performance tools
  • Email delivery services
  • Advertising partners

We require these partners to protect your information and use it only for permitted purposes. We do not sell your personal information unless you explicitly consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements.

7. Your Privacy Choices & Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

7.1 Access and Correction

  • You may request access to the personal data we hold about you.
  • You may request corrections to inaccurate or incomplete data.

7.2 Opt-Out of Marketing

  • You may opt out of receiving marketing emails by clicking the “unsubscribe” link in the message or contacting us directly.

7.3 Opt-Out of Cookies and Tracking

  • You can manage, accept, or reject cookies through your browser settings or cookie preference tools presented on the Site.
  • Rejecting certain cookies may affect Site performance or features.

7.4 Opt-Out of Data Sharing

Where applicable (e.g., under California privacy laws), you have the right to opt out of the sale or sharing of your personal information with third parties. If you wish to do so, please follow instructions in our cookie preferences banner or contact us.

7.5 Deletion Requests

You may request the deletion of your personal information where permitted by law. We will respond to lawful deletion requests in accordance with applicable regulations.

8. Children’s Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from individuals under this age without verifiable parental consent.

9. Security

We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last Updated” date above.

10. Opt-Out & Your Choices

You have the right to opt out of certain uses of your personal information at any time:

1) Marketing Communications Opt-Out
If you no longer wish to receive marketing emails, promotional messages, or other communications from us, you may opt out by clicking the “Unsubscribe” link in our emails (if available), or by contacting us at [ sales@macy-pan.com ] with the subject line “Opt-Out Request”. We will process your request within 3–7 business days.

2) Cookies & Tracking Technologies Opt-Out
We may use cookies, pixels, and similar tracking technologies (such as Meta Pixel and Google Analytics) to improve our website, measure performance, and personalize advertising. You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact certain website features.

3) Interest-Based Advertising Opt-Out
You may opt out of interest-based advertising by adjusting your advertising preferences within your browser or mobile device settings. You may also opt out via industry opt-out tools (where available), such as those provided by the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

4) Data Access, Deletion & Withdrawal of Consent
You may request access to, correction of, or deletion of your personal information, or withdraw your consent (where applicable) by contacting us at [sales@macy-pan.com]. We will respond within a reasonable timeframe in accordance with applicable laws.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: [ohs@macy-pan.com ]
Address: Bldg 15, NO. 889 Guinan Road, Songjiang District, Shanghai, China 201617